Cancellations
You may cancel from the day of the order and up to 14 (fourteen) working days after the day on which you receive the goods (this exceeds the statutory minimum of 7 days). This right of cancellation does not apply to any goods which have been made to your specification or personalized.If you wish to ...
Returns policy
We very much hope you will be delighted with your purchase(s). However, in the unlikely event that you wish to return an item you may receive a full refund of your money within 30 (thirty) days of cancellation. Please follow the guidance under CANCELLATIONS above.
Faulty goods
We recommend that you check the condition of the goods you have ordered when delivered. Please notify us as soon as possible if you discover the goods are faulty. Your statutory rights as a consumer shall apply to any entitlement to a refund, repair or exchange in relation to faulty goods. We will a ...
Miscellaneous
In the event we are unable to comply with our obligations due to circumstances beyond our reasonable control, we shall not be liable for such inability to comply with our obligations or resulting delays. All sales will be conducted in English. This contract will not be filed.